Shipping policy
Shipping Policy
Effective Date: 10/20/2025
Thank you for shopping with us! We strive to provide you with the best shipping experience possible. Please read our shipping policy carefully.
1. Shipping Methods
We offer several shipping options to meet your needs:
- Basic Shipping: 7-9 business days
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
- Priority Shipping: 1-2 business days
2. Processing Time
All orders are processed within 3 business days. Please note that processing times may vary during peak seasons such as holidays.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. Free shipping is offered on orders over $150.
4. International Shipping
We currently only ship to the US. If you are interested international shipping, please contact us at angie@pulzeshop.com.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order directly through the shipping carrier's website.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at angie@pulzeshop.com or 1-801-699-6365 within 10 days of the expected delivery date. We will work with you to resolve the issue.
7. Delivery Issues
If you experience any issues with your delivery, such as delays or incorrect addresses, please reach out to our customer service team for assistance.
8. Changes to Shipping Policy
We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions regarding your order or our shipping policy, please contact us at:
- Email: angie@pulzeshop.com
- Phone: 1-801-419-6086
Thank you for choosing Pulze! We appreciate your business.